Zappos Insights founder Robert Richman inspired guests at The Associated’s Annual Keynote Event when he shared how the pioneering online shoe and clothing company transformed the concept of customer care. Co-chaired by Jill and Michael Mull and Dara and Charles Schnee, this signature event for $1,000 donors to The Associated: Jewish Community of Baltimore’s Annual Campaign was held at the Marriott Waterfront Hotel on December 11, 2014 The evening, which attracted community leaders, including 2015 Annual Campaign Chair J.M. Schapiro, the brother of Jill and Dara, Shelly Malis, the 2015 Women’s Campaign Chair, Rina Janet, Associated Women President, and Mark D. Neumann, The Associated’s Chair of the Board, began with a private dinner with Robert Richman, followed by an elegant cocktail reception and then Richman’s keynote address. Guests were also inspired by a video of how The Associated helps the vulnerable in the Baltimore community and in Israel.
